MyTWC app is broken.

I have the My TWC app installed on Android (4.1.2). 
It reports phone calls made to another number, not mine. It never reports numbers made to my phone.
 
This is a privacy issue. I can tell who is calling this other number.  I can tell what bank they use, and who their employer is.
 
I've reported the issue three times, and received no resolution.
 
I have removed and reinstalled the application. I have made sure it is up to date. It still fails.
 
Come on, TWC.  Get this fixed!

Tagged as: mytwc app broken.


Probable answsers

As long as you have an appointment setup you should be able to change the time and date of the appointment using the TWC app.   Thank you for participating in the forums.   Regards, ...

no I am using the right dialing codes

I second this request, what is taking so long?

You can reset your modem from the https://myservices.timewarnercable.com website and from the My TWC app.   On the My Services site you will want to look for "Manage and Troubleshoot Services", ...

Thank you for participating in the forums. I just checked, there is no such setting within the app. I'm not sure if time is pulled from our server or from the device, itself. I would double check the time ...


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